OUR RETURNS PROMISE

International customers can enjoy quick and easy returns with end-to-end tracking through our partner Global-e.

The cost of your return will be deducted from the refund value, charges vary based on region/country and return method selected, and returns are not free.

For more information, please visit Global-e portal by clicking here. You can return items within 30 days from the parcel delivery date. We do not offer exchanges. Please expand "HOW TO RETURN" section below for return instructions and charges.

For returned items, it can take up to 21 business days for the funds to credit back to your original payment method. Please click here for details on the return journey, which will explain all stages. Once you receive an email with refund confirmation, please allow up to 7 working days for your return to be processed, and up to 5 days for your bank to credit your account.

Once your refund is completed, please note that the time it takes to show in your account depends on your card provider and is out of our control.

Please note, any purchases made online at Hobbs.com should be returned to our Distribution Center in the United Kingdom. It is important that you do so as concession partners, outlets, and stores cannot accept returns for products purchased online at Hobbs.com.